Privacy Policy

Protecting your personal information is important to us. This Privacy Policy ("Policy") is meant to help you understand how Vetzu Inc. (“Vetzu,” "us", "we", "our") collects, uses, manages, discloses and protects the data you provide to us when you visit and use our website (https://www.vetzu.com) and any other website, mobile application or other online or offline services that we provide, unless they specify otherwise (collectively, the “Services"). This Policy also describes your choices about the collection and use of your information.

Please read this Policy carefully before starting to use our Services. By using the Services, you agree to be bound and abide by our posted Terms of Use (the “Terms”) and this Policy. If you do not agree to the Terms and this Policy, or if you violate them in any way, your right to access or use the Services is terminated. PLEASE SEE SECTIONS 16-18 IN OUR TERMS REGARDING YOUR LEGAL RIGHTS IN ANY DISPUTE INVOLVING OUR SERVICES, INCLUDING MANDATORY ARBITRATION AND A WAIVER OF RIGHTS TO A JURY TRIAL OR CLASS ACTION.

How We Collect Information




We may collect information by various means, including:



• Data you directly provide to us, both online (e.g. our website, email) and offline (e.g. phone);
• You provide data to create your account with us.
• You provide data to complete your profile.
• Data profile regarding your online behavior on our website.



Types of Information We Collect




In order to provide you with our Services, we may collect the following categories of information:



• Profile and registration information, such as a username and password, name, email address, phone number, social media urls;
• Card Information in your account and store into database, including payment information to use the Services;
• Survey information, in response to questions we may send you in connection with the Services, including for feedback and research purposes;
• Communications between you and us, such as via email, mail, phone, or other channels;
• Offline Activity you directly engage with us, if any; and
• Online User Activity described in the next section.



If you provide us with information regarding another individual, you represent that you have that person's consent to give us his or her information and to permit us to use the information in accordance with this Policy.




Online User Activity, Cookies and Information Collected by Other Automated Means




Cookies are a commonly-used web technology that allow websites to store and retrieve certain information on a user’s system, and track users’ online activities. We, together with vendors we use, may collect information about your use of our Services by such automated means, including but not limited to cookies, pixels, SDKs and other similar technologies.




Cookies and similar technologies can help us automatically identify you when you return to our Services. Cookies help us review website traffic patterns, improve the Services, and determine which Services are popular. We can also use such information to deliver customized content and advertising to users of the Services whose behavior indicates that they are interested in a particular subject area.




When you use the Services, the information we may collect by automated means includes, for example:



• Usage Details about your interaction with our Services (such as the date, time, and length of visits, and specific pages or content accessed during the visits, search terms, frequency of the visits, referring website addresses);
• Device Information including the IP address and other details of a device that you use to connect with our Services (such as device type and unique device identifier, operating system, browser type, mobile network information, and the device's telephone number); and
• Location information where you choose to provide the Services with access to information about your device's location.



We may also ask advertisers or other partners to serve ads or services to you, which may use cookies or similar technologies placed by us or the third party. If a user does not want information collected through the use of cookies, most browsers allow the visitor to reject cookies, but if you choose to decline cookies, you may not be able to fully experience the interactive features our Services provide. We may share non-personal information obtained via cookies with our advertisers and affiliates. Because there is not yet a consensus on how companies should respond to web browser-based do-not-track (“DNT”) mechanisms, we do not respond to web browser-based DNT signals at this time.




How We Use Information We Collect




We may use the information we obtain about you for purposes allowed by applicable laws, including:



• Provide our Services to you, including the issuance of the business card, and honor your settings, including to maintain your account, manage any transactions, provide important notices, respond to your requests, questions and comments and provide customer support;
• Monitor the performance of our Services including metrics such as total number of visitors, traffic, and demographic patterns;
• Tailor the content we display to you in our Services and communications, including advertising, and offer products and services that we believe may be of interest to you;
• Operate, evaluate and improve our Services and other products and services we offer (including to develop new services), and diagnose or fix technology problems;
• Analyze and enhance our communications and strategies;
• Inform you about changes to this Privacy Policy and our Terms and other policies; and
• Comply with and enforce as needed applicable legal requirements, industry standards, our policies and our contractual rights, as needed for security purposes, and to investigate possible fraud or safety issues.



We may also use or share information in an anonymized or aggregate manner for many purposes such as research, analysis, modeling, marketing, and improvement of our Services.




How We Share Your Information




We will not disclose your personal information without consent, except in the following circumstances:



• We may share your information with service providers that we believe need the information to perform a technology, business, or other professional function for us (examples include IT services, maintenance and hosting of our Services, payment processors, shipping and returns partners, marketing partners, and other service providers). We only provide such vendors with information so they can perform their required functions on our behalf.
• We will share your personal data with our affiliates and/or business partners to provide and develop our Services. We may combine information internally across the different Services covered by this Privacy Policy to help our Services be more relevant and valuable to you.
• We also may disclose information about you (i) if we are required to do so by law, subpoena, or legal process, (ii) when we believe disclosure is necessary to prevent harm or financial loss or is reasonably necessary, (iii) in connection with an investigation of suspected or actual fraudulent or illegal activity; (iv) if it is reasonably necessary to investigate and defend ourselves against any third-party claims or allegations; (v) in order to protect the security or integrity of the Services we provide; or (vi) under exigent circumstances to protect the personal safety of our staff, users or the public.
• We reserve the right to transfer the information we maintain in the event we sell or transfer all or a portion of our business or assets, or in the event of merge or change in control, or in preparation of any of these events. If we engage in any of these events, we will make reasonable efforts to direct the recipient to use your personal information in a manner that is consistent with this Privacy Policy.



Where appropriate, we will limit sharing of your information in accordance with the choices you have provided to us and consistent with applicable law.




Your Privacy Choices




We offer you certain choices about what information we collect from you, how we use and disclose the information, and how we communicate with you.



• Data retention: We retain your personal data as long as you keep your account active and/or to provide you with the Services.
• Access and control your personal data: You can delete, change, correct, your data.
• Marketing Emails: From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. You may choose not to receive marketing emails from us by clicking on the unsubscribe link in the marketing emails you receive from us. Even if you opt out of receiving such communications, we will continue sending you non-marketing email communications, such as administrative or transaction alerts, or information about changes to our Terms.
• Cookies: Web browsers may offer users the ability to disable receiving certain types of cookies; however, if cookies are disabled, some features or functionality of our Services may not function correctly.
• Device settings: Your device may enable you to disable certain permissions or functionality in our Apps (e.g., location); however, when necessary permissions or functionality are disabled, some features or functionality of our website may not function correctly. You can also disable pop-up notifications in device settings.



Certain privacy laws may provide additional rights with respect to the collection and use of personal information collected by businesses. This may include the right to request that a business: (i) disclose personal information maintained about the individual; (ii) correct or delete personal information maintained about the individual (subject to certain exceptions); or (iii) not sell personal information about the individual to a third party (excluding qualified service providers). It can be unlawful to discriminate against an individual for exercising such rights. You can submit such requests to us via the contact information provided below and we will endeavor to fulfill any obligations that are legally required, otherwise we will respond to such requests in our discretion.




Links to Other Websites and Third Party Content




Our Services may contain links to other websites or online services, including social media. Please be aware that we are not responsible for the content or privacy practices of such other websites or online services, and we encourage you to be aware when you leave our Services and to read the privacy statements of any other website or online service that collects personal information.




You may see us promoted by other businesses on various websites, web pages, social media and other platforms. Please note that we do not always have complete information about where our brand may be displayed or promoted, and if you believe that we are featured in venues that are inappropriate or offensive, please contact us.




How We Protect Information




We endeavor to maintain reasonable administrative, technical and physical safeguards designed to protect the personal information we maintain against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, we cannot ensure the security of any information you transmit to us, or guarantee that this information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. We will make any legally required disclosures in the event of any compromise of personal information. To the extent the law allows us to provide such notification via e-mail or conspicuous posting on the Services, you agree to accept notice in that form.




Children




We do not knowingly collect personal information from children under the age of 13 on our Services. If you believe that a child under 13 provided personal information to us through the Services, please notify us. If we learn that we have received personal information from a child under 13 without parental consent, we will endeavor to promptly delete that information.




Online Advertising




You may see us advertising on various websites, web pages, social media and other platforms. Please note that online advertising services do not always provide us with complete information about the platforms or websites on which our advertising may appear. If you believe that our advertising is being displayed through websites or channels that promote inappropriate or offensive content, please contact us.




At Vetzu, we prioritize the privacy and security of your personal information. We want to assure you that your SMS consent and phone number are handled with the utmost care and are never shared with any third parties.




What We Do




Collection: We collect your phone number only when you provide explicit consent to receive SMS communications from us.

Usage: Your phone number is used solely for the purposes of sending you relevant updates, notifications, or marketing messages as per your consent.

Security: We implement strict security measures to protect your phone number and any other personal information from unauthorized access, use, or disclosure.




What We Do Not Do:




No Third-Party Sharing: We will never share, sell, or disclose your phone number or SMS consent to any third party under any circumstances, except where required by law.

If you have any questions or concerns about how we handle your phone number and SMS consent, please contact us at helpdesk@vetzu.com




Updates to Our Privacy Policy




We may revise or update this Privacy Policy at any time by posting the updated version on our Services. We may also notify you via email about changes to our Privacy Policy. We will indicate on our Privacy Policy when it was most recently updated. Your continued use of our Services after such updates will constitute an acknowledgment of the change and agreement to abide and be bound by the updated Privacy Policy. If you object to any changes, you may close your account.




Contacting Us

If you have any questions, concerns or comments about this Privacy Policy, our privacy practices, or if you would like us to update information or preferences you provided to us, please contact us by mail to: Vetzu Inc, 230 O’Connor blvd, Suite # 100 , Irving, Texas 75038, US; or via email to info@vetzu.com

At Vetzu, we prioritize the privacy and security of your personal information. We want to assure you that your SMS consent and phone number are handled with the utmost care and are never shared with any third parties.

This Privacy Policy were last updated 01/01/2024